Patient Messaging Policy for Thrive Center for Personalized
Patient Messaging Policy for Thrive Center for Personalized Healthcare and Wellness Effective July 1, 2023 At Thrive, we are committed to caring for our patients in a timely, effective, and caring manner. This requires many channels of communication. The messaging feature of your Power2Patient portal is an excellent way to check in with your physician between appointments. However, crafting responses regarding new symptoms or issues related to patient care requires time and skill. Beginning on 7/1/23, if a response from your provider requires medical expertise or advice, and more than a brief response, you may be charged a $25.00 fee. Messaging is included in the Thriver membership at no additional charge. Your provider will determine if a reply to your message should be billed. If so, your method of payment on file...